AI training for businesses

Not sure where AI fits in your business?

Answer a few questions, explore practical use cases, and find the AI training course that fits your role, your team and your next step.

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Accredited and recognised
Ofsted Outstanding provider Google reviews South West Business Awards, Small Business of the Year 2025 Tech South West Awards winner Cyber Essentials certified Department for Education
AI in action

See where AI fits into real work.

Four practical ways AI can support a business, from everyday tools to automation and responsible leadership.

Model comparison Business AI Assistant

How can I help your business use AI?

Ask about tools, tasks, prompts or practical use cases.

Which AI tool should I use for emails, planning and documents?
AI Assistant
Start with the task, then choose the tool.
ChatGPT Ideas, emails, planning and general productivity.
Claude Long documents, tone of voice and detailed writing.
Copilot Teams, Outlook, Word, Excel and Microsoft workflows.
Which AI tool should I use for emails, planning and documents?
harbourfinch.co.uk/services
Business support for growing teams

Practical advisory for busy businesses.

Operations, people and finance support for leaders who need smoother systems and less day-to-day admin.

120+ clients UK-based team 24hr response
Support plans Flexible advisory and operations support for growing teams.
Operations Improve delivery, reporting and internal processes.
Finance admin Reduce paperwork and improve business visibility.
People support Support growing teams with smoother systems.
“A huge help to our team.” Harbour & Finch helped us improve systems and cut admin time.
AI
Ask Harbour AI Online now · usually replies instantly
Do you work with small businesses?
Yes. We support growing teams with operations, admin and advisory support. What do you need help with?
Reduce admin Improve processes Speak to the team
Name Email Business type Support needed
Write a reply...
workflow.js submit.php routes.json
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const lead = captureForm();
const score = matchAIRoute(lead);

if (score.route === "automation") {
  tagLead("AI Automation L4");
}

sendToCRM({
  name: lead.name,
  route: score.route,
  answers: lead.answers
});

notifyTeam("New AI enquiry");
function matchAIRoute(lead) {
  return {
    route: lead.goal.includes("workflow")
      ? "automation"
      : "intro",
    confidence: 0.92
  };
}

validateFundingStatus(lead);
createFollowUpTask(lead);
const webhook = await sendToCRM({
  endpoint: "/pai/enquiry",
  source: "AI diagnostic",
  priority: score.confidence,
  owner: "Claire"
});

console.log("Route ready", webhook.id);
✓ Workflow generated successfully · CRM route configured · Notification ready

AI Governance Centre

Low risk · policy active
Approved tools3
Restrictions4
Review rulesActive
Last updateToday
Approved tools Defined

Teams know which tools are approved for everyday use.

Sensitive data Restricted

No confidential client, financial or personal data in public tools.

Human review Required

AI-assisted content and decisions are checked before use.

Brand voice Protected

Outputs must follow tone, values and company standards.

AI usage by team
Marketing
82%
Admin
68%
Sales
54%
Finance
31%
Risk overview
Low risk42
Needs review9
Restricted3
Policy preview

AI may be used for drafting, research, planning and internal productivity. Sensitive decisions, private data and external publication require human review.

ChatGPT approved Claude approved Copilot approved Public data only
Why now

AI is moving fast. Most teams are not ready.

Government backed research suggests AI could add up to £400bn to the UK economy by 2030, and SME adoption alone could add £78bn. The catch is simple: that value only lands if people have the skills to use AI well. Right now, most do not.

£400bn
potential boost to the UK economy from AI by 2030, at risk without the right skills.
£78bn
the share SME adoption alone could add over the next decade.
97%
of businesses report at least one AI skills gap, technical or not.
1 day
a week, on average, lost to checking and fixing poor AI output.

Used badly, AI creates rework, risk and confusion. Used well, it is a real edge. The difference is practical skills.

Sources: UK Government and Skills England, AI Labour Market Survey 2025, Microsoft UK, ITPro.

Toby Jones, AI and Automation Practitioner apprentice
First AI & Automation Level 4 apprentice in the UK
I’ve had a fantastic experience with Pro Apprenticeships. As the UK’s first AI apprentice, I’ve been supported every step of the way with a forward thinking approach to learning and development. The team are knowledgeable, approachable, and genuinely invested in helping you succeed. I’d highly recommend them to anyone looking to build real world skills within any apprenticeship.
Toby Jones· AI & Automation Practitioner apprentice, Pro Apprenticeships

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